What should I pay attention to for my health plan in the new year?
For the upcoming year, even if you are remaining with the same plan, don’t assume the benefits are the same as they were in the previous year. Take a moment to review the plan’s summary of benefits, check percentages and share of costs, and confirm that the plan hasn’t changed the need for a prior authorization for any needed ongoing services.
There could be positive features that have been added, such as an update in the plan portal where there might now be a dedicated place in the claims section to appeal, or an area where you can see all the current and pending authorizations. You'll want to know about any changes or new features.
For more information, see our full article How to Review Your Health Plan Benefits & Coverage.
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