Prepare for the IHSS In-Home Visit
Before the visit
During the visit
After the visit
After your child’s home visit, you should gather and submit any additional documentation that you and the caseworker have discussed. This may include further medical documentation, or protective services and paramedical supervision forms and documentation if you did not have them already prepared for the home visit.
As we mentioned in our article about the application process, the IHSS office usually will not let you know if required documentation is missing or lost; they will often simply issue a denial letter or neglect to award hours for the service (for example, if the protective supervision documentation is missing).
To ensure a smooth application process, confirm that IHSS received all paperwork submitted on your child’s behalf, including documentation and forms submitted by medical providers. Have your child’s case number available whenever you call to confirm receipt of documents. Repeat this step every time you submit a new batch of documents.
Tip: Keep copies of everything you submit, along with the date you submitted the documents. You should also ask your doctor to provide you with a copy of any documents they send to IHSS, should anything need to be resubmitted.